Customer Service Executive

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive where you will be the first point of contact for customers. This role is ideal for fresh graduates looking to kickstart their career in the telecommunications industry.

Apply now

About the role

As a Customer Service Executive, you will be the first point of contact for customers, handling inbound queries and providing assistance regarding products and services. Your primary responsibility is to ensure customer satisfaction by effectively addressing their concerns in a timely manner.

This role is ideal for individuals who enjoy interacting with people and possess strong communication skills. You will be part of a dynamic team that values collaboration and a customer-centric approach.

The ideal candidate should be enthusiastic and eager to learn, as comprehensive training will be provided to enhance your skills. Join our client’s supportive environment where you can grow your career in customer service while contributing to the organization's overall goals.

What you'll do

  • Respond to customer inquiries in a timely manner
  • Provide accurate information regarding products and services
  • Assist in resolving customer complaints and issues
  • Maintain records of customer interactions and transactions

What you'll need

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work in a team environment

Skills

Strong communication skills Problem-solving abilities Basic computer knowledge

Good to have

Experience in customer service Familiarity with telecommunications products

Benefits

  • Competitive salary
  • Health insurance coverage
  • Opportunities for professional growth

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What are the main responsibilities of the Customer Service Executive?
You will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.
Is this role suitable for fresh graduates?
Yes, this position is ideal for fresh graduates as you will receive training to help you learn and excel in your role.
What are the working hours for this position?
The working hours are typically from 9 AM to 6 PM, Monday to Friday, with occasional weekend shifts.
What skills are required for this role?
Strong communication skills, a friendly demeanor, and the ability to work in a team are essential for success in this position.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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