Customer Service Executive

Daily Hirer · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
E-commerce

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive in Bhubaneshwar. You will be at the forefront of creating a positive experience for customers while addressing their inquiries.

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About the role

As a Customer Service Executive, you will be responsible for managing customer interactions and resolving issues effectively. Your day-to-day tasks will include answering customer queries, processing orders, and providing support via phone, email, and chat. This role is perfect for individuals who enjoy helping others and thrive in a fast-paced environment. The team offers a collaborative atmosphere where you can develop your skills and progress in your career.

Ideal for candidates with a passion for customer service, this position will allow you to build strong relationships with clients while enhancing their experience with our client’s services. You will receive comprehensive training and guidance to excel in your role.

What you'll do

  • Manage customer interactions through various channels.
  • Resolve customer inquiries and issues promptly.
  • Process orders and maintain accurate records.
  • Provide product information and advice to customers.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong communication skills.
  • Customer service experience preferred.

Skills

Excellent verbal and written communication. Problem-solving skills. Ability to work in a team.

Good to have

Familiarity with customer service software. Multilingual abilities.

Benefits

  • Health insurance coverage.
  • Performance bonuses.
  • Professional development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What are the main responsibilities of a Customer Service Executive?
You will handle customer inquiries, process orders, and resolve issues via phone, email, and chat.
What experience is required for this position?
We prefer candidates with 1-3 years of experience in customer service or related fields.
Is this position remote or onsite?
This is an onsite position located in Sadar Bazar, Bhubaneshwar.
What is the salary range for this role?
The salary range is between INR 25,000 to INR 40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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