About the role
As a Customer Service Executive, you will be the frontline representative for our client, addressing customer inquiries and resolving issues related to telecommunications services. This role requires a passion for customer satisfaction and the ability to thrive in a fast-paced environment.
In this position, you will collaborate with a dedicated team focused on continuous improvement. Your excellent communication skills will help ensure customers receive the highest level of service. If you enjoy assisting others and are committed to delivering outstanding support, we encourage you to apply.
What you'll do
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints efficiently and professionally
- Maintain customer records and update account information
- Collaborate with team members to improve service quality
What you'll need
- Bachelor's degree in any field
- 1-3 years of experience in customer service
- Strong communication and interpersonal skills
Skills
Excellent verbal and written communication
Problem-solving skills
Ability to work in a fast-paced environment
Good to have
Familiarity with CRM software
Multilingual skills
Benefits
- Health insurance coverage
- Performance-based bonuses
- Opportunity for career advancement
Interested in this role?
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Questions about this job
What are the main responsibilities of a Customer Service Executive?
You will be responsible for answering customer queries, troubleshooting issues, and ensuring customer satisfaction.
Is this role onsite or remote?
This position is onsite in Bhubaneshwar.
What qualifications are required for this role?
A bachelor's degree and strong communication skills are preferred.
What is the salary range for this position?
The salary is between INR 25,000 to INR 40,000 monthly.
Listing last updated