About the role
As a Customer Service Executive, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues. Your role will involve responding to customer queries through various channels, ensuring a high level of customer satisfaction, and accurately maintaining records of customer interactions.
This position is perfect for individuals who are passionate about helping others and thrive in a dynamic work environment. Our client fosters a supportive team atmosphere that encourages professional growth and skill development, providing opportunities for advancement in your career.
What you'll do
- Respond to customer inquiries promptly and professionally.
- Resolve customer complaints and issues effectively.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with other departments to enhance customer experience.
What you'll need
- High school diploma or equivalent.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment.
Skills
Excellent verbal and written communication skills.
Problem-solving abilities.
Basic computer proficiency.
Good to have
Experience in e-commerce customer service.
Familiarity with CRM software.
Benefits
- Health insurance coverage.
- Performance-based bonuses.
- Opportunities for professional development.
Interested in this role?
It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve issues to ensure customer satisfaction.
Is this position remote or onsite?
This is an onsite position based in Bhubaneshwar.
What qualifications do I need?
A high school diploma and good communication skills are required; previous experience in customer service is a plus.
Listing last updated