About the role
As a Customer Service Executive, you will be the first point of contact for customers, assisting with inquiries and ensuring a high standard of service. Your role will involve troubleshooting issues, providing product information, and handling customer complaints with professionalism and efficiency.
This position is ideal for individuals with strong communication skills and a passion for customer service. You will thrive in a dynamic environment and be part of a supportive team dedicated to achieving customer satisfaction, enhancing the overall customer experience.
What you'll do
- Respond to customer inquiries and provide assistance
- Troubleshoot and resolve customer complaints
- Maintain a high level of customer satisfaction
- Collaborate with team members to improve service processes
What you'll need
- Bachelor's degree or equivalent experience in customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Skills
Excellent verbal and written communication skills
Problem-solving and conflict resolution abilities
Familiarity with customer service software
Good to have
Experience in retail customer service
Knowledge of product lines and services
Benefits
- Competitive salary with performance bonuses
- Health benefits and perks
- Opportunities for career growth
Interested in this role?
It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.
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Questions about this job
What are the main responsibilities of this position?
You will assist customers with inquiries and resolve issues.
Is this a full-time role?
Yes, this is a full-time onsite position in Durgapur.
What experience is required for this job?
Candidates should have 1-3 years of experience in customer service.
How do I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.
What salary can I expect?
The salary ranges from INR 25,000 to INR 40,000 per month.
Listing last updated