About the role
Our client is seeking a dedicated Customer Service Executive to join their team in Ranchi. In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing information about products and services.
The ideal candidate should possess excellent communication skills and a strong customer-oriented mindset. You will be expected to handle customer interactions with professionalism and empathy, ensuring a positive experience for every individual.
Additionally, you will collaborate with team members to improve service processes and contribute to a supportive work environment. If you are passionate about helping customers and thrive in a fast-paced setting, we encourage you to apply.
What you'll do
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints effectively and efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with other departments to enhance service delivery.
What you'll need
- High school diploma; Bachelor’s degree is a plus.
- 1-3 years of experience in customer service.
- Strong problem-solving skills.
Skills
Good to have
Benefits
- Health insurance benefits.
- Performance bonuses.
- Employee discounts.
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