About the role
As a Customer Service Executive, you will be the first point of contact for guests, providing a welcoming experience and addressing their needs effectively. Your role will involve handling inquiries, resolving issues, and ensuring overall customer satisfaction. Strong interpersonal skills and a passion for service are essential for success in this position.
Our client fosters a supportive work environment where employee engagement is highly valued. If you thrive in a dynamic setting and enjoy interacting with people, we encourage you to apply and join a dedicated team committed to excellence in hospitality.
What you'll do
- Greet and assist guests upon arrival.
- Handle customer inquiries and complaints.
- Provide information about services and facilities.
- Ensure a high standard of customer service.
What you'll need
- High school diploma or equivalent.
- 1-3 years of experience in customer service.
- Strong communication and interpersonal skills.
Skills
Excellent verbal communication skills.
Strong problem-solving abilities.
Ability to work in a team.
Good to have
Experience in the hospitality industry.
Additional language skills.
Benefits
- Flexible work hours.
- Employee discounts and benefits.
- Training and development programs.
Interested in this role?
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Questions about this job
What are the main duties of this role?
You will assist guests, manage inquiries, and ensure customer satisfaction.
Is this position part-time or full-time?
This is a part-time onsite position.
What experience is required?
1-3 years in customer service or hospitality is preferred.
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