About the role
As a Customer Service Executive, you will play a vital role in enhancing customer satisfaction by addressing inquiries related to telecommunications services. Your primary responsibilities will include resolving issues, guiding customers through various processes, and ensuring they have a positive experience with our client’s offerings.
This part-time position is ideal for individuals who thrive on engaging with customers and possess a strong passion for service excellence. You will be part of a collaborative team that values support and commitment to outstanding service delivery, making a significant impact on customer relationships.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve issues and provide service information
- Maintain customer records
- Promote company services and products
What you'll need
- High school diploma or equivalent
- Good communication skills
- Basic computer proficiency
Skills
Good to have
Benefits
- Flexible work hours
- Training and development programs
- Employee discounts
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