Customer Service Representative

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Retail

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Representative in Bhubaneshwar, where you'll play a crucial role in ensuring customer satisfaction.

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About the role

As a Customer Service Representative, you will serve as the primary point of contact for customers, addressing their inquiries and assisting them with their purchases. This role is well-suited for individuals who are enthusiastic about customer service and possess excellent communication skills.

Your responsibilities will include answering customer calls, resolving issues efficiently, and maintaining accurate customer records. You will also process orders and provide detailed product information to enhance the customer experience.

This position is within a supportive environment that encourages continuous learning and professional development, allowing you to refine your skills and advance your career in the customer service field.

What you'll do

  • Answer customer calls and provide assistance.
  • Resolve customer issues and complaints.
  • Process customer orders and inquiries.
  • Maintain accurate customer records.

What you'll need

  • High school diploma or equivalent.
  • Strong communication skills.
  • Ability to work in a team environment.

Skills

Excellent verbal communication. Problem-solving skills. Customer-oriented mindset.

Good to have

Experience with CRM software. Familiarity with retail products.

Benefits

  • Competitive salary.
  • Health insurance.
  • Opportunities for professional growth.

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What are the main responsibilities for this role?
You will handle customer inquiries, process orders, and resolve issues.
Is experience required?
No, this role is suitable for entry-level candidates.
What are the working hours?
The role requires you to work onsite during regular business hours.
What skills are necessary for this position?
Strong communication skills and a customer-focused attitude are essential.
How can I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Representative

₹25,000–40,000 a month

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