About the role
As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and resolving issues in a timely manner. Your role is essential in ensuring customer satisfaction within the telecommunications sector, requiring strong communication and problem-solving abilities.
This position is ideal for motivated individuals who are passionate about helping others and are looking to kickstart their careers in customer service. You will receive comprehensive training to enhance your skills and grow within a collaborative work environment, ensuring you have the tools needed to succeed.
What you'll do
- Handle customer inquiries via phone and email.
- Provide solutions to customer problems.
- Document customer interactions for future reference.
- Maintain a high level of customer satisfaction.
What you'll need
- High school diploma or equivalent.
- Good communication and interpersonal skills.
- Ability to work under pressure.
Skills
Excellent verbal and written communication.
Problem-solving skills.
Basic computer knowledge.
Good to have
Experience in customer service.
Familiarity with telecommunications products.
Benefits
- Comprehensive training program.
- Opportunity for growth within the company.
- Supportive team environment.
Interested in this role?
It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Service Representative?
You will respond to customer inquiries, assist with troubleshooting, and ensure customer satisfaction.
Is prior experience necessary for this role?
No, we welcome entry-level candidates and provide training.
What is the work schedule for this position?
This is an onsite position with regular working hours.
What is the salary range for this job?
The salary ranges from INR 20,000 to INR 35,000 per month.
How can I apply for this opportunity?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.
Listing last updated