About the role
Join our client as a Customer Support Agent in Kolkata, where you will be the first point of contact for customers seeking assistance. In this role, you will handle inquiries, resolve issues, and provide information about services in the telecommunications sector. Your strong communication skills and passion for helping others will be essential in creating a positive customer experience.
This entry-level position offers comprehensive training and opportunities for career growth in a supportive team environment. If you enjoy problem-solving and are committed to a customer-first approach, this is the perfect opportunity for you to thrive in a dynamic workplace.
What you'll do
- Assist customers via phone and chat
- Resolve customer issues and complaints
- Provide accurate information about services
- Maintain records of customer interactions
What you'll need
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer skills
Skills
Good to have
Benefits
- Performance bonuses
- Professional training
- Friendly work environment
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