Customer Support Associate

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Telecommunications

Join our team as a part-time Customer Support Associate in Ghaziabad. This remote role is perfect for those looking to gain experience in customer service.

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About the role

As a Customer Support Associate, you will be the first point of contact for customers, addressing inquiries through phone, email, and chat. Your professional demeanor and excellent communication skills will help you provide effective solutions and support, ensuring a high level of customer satisfaction.

This role is ideal for those who are enthusiastic about helping others and thrive in a dynamic work environment. You will be responsible for resolving customer issues, guiding them through our services, and contributing to a positive customer experience.

Our client offers a fantastic opportunity for individuals looking to start their careers in customer service, helping you develop essential skills and gain valuable experience in the field.

What you'll do

  • Respond to customer inquiries promptly.
  • Provide accurate information and solutions.
  • Document customer interactions.
  • Escalate issues to appropriate teams as necessary.

What you'll need

  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic computer skills.

Skills

Excellent verbal and written communication. Problem-solving skills. Customer-focused approach.

Good to have

Familiarity with customer support software. Multilingual abilities.

Benefits

  • Flexible working hours.
  • Remote work opportunity.
  • Training and development programs.

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

Apply now

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Questions about this job

What does the role involve?
You will assist customers with inquiries and provide support through various communication channels.
Is this an entry-level position?
Yes, no prior experience is required.
What are the working hours?
This is a part-time role with flexible hours.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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