About the role
As a Customer Support Associate, you will be the first point of contact for patients, addressing their inquiries and providing exceptional service. Your responsibilities include responding to calls and emails, managing appointment scheduling, and ensuring patients have all necessary information. Ideal candidates possess strong communication skills and a patient-oriented mindset.
In this role, you will work closely with healthcare professionals to enhance patient experiences. Our client fosters a supportive environment where your contributions are recognized and valued. This position is an excellent opportunity to start your career in the healthcare field and make a meaningful impact on patient satisfaction.
What you'll do
- Handle patient inquiries via phone and email
- Manage appointment scheduling
- Provide information about services and procedures
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Strong customer service orientation
Skills
Good to have
Benefits
- Flexible part-time hours
- Opportunity to work in a meaningful field
- Supportive team environment
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