Customer Support Associate

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Vadodara, Gujarat
Work mode
Remote
Job type
Contract
Experience
Up to 2 yrs
Category
Telecommunications

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Support Associate to provide top-notch support and assistance to customers in the telecommunications sector.

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About the role

As a Customer Support Associate, you will be the first point of contact for customers, addressing inquiries and resolving issues with our services and products. Your role is crucial in ensuring a high standard of customer satisfaction, as you will provide timely and effective assistance to enhance the customer experience.

We are looking for individuals who are passionate about helping others and possess strong problem-solving skills. You will work in a dynamic environment where you can develop your skills and gain valuable experience in customer service.

Our client values dedication and teamwork, and you will be part of a supportive team that strives for excellence. If you thrive in a fast-paced setting and enjoy interacting with customers, this position is a great opportunity for you.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve issues and provide product information
  • Maintain accurate records of customer interactions
  • Collaborate with the team to improve customer service processes

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team environment

Skills

Effective communication Problem-solving Time management

Good to have

Experience with CRM software Familiarity with telecommunications products

Benefits

  • Flexible work hours
  • Remote work options
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What are the main tasks involved in this role?
You will handle customer inquiries and provide solutions to their issues.
Is prior experience required?
No prior experience is required, but customer service experience is a plus.
What is the work schedule like?
This is a remote contract position with flexible hours.

Listing last updated

Customer Support Associate

₹20,000–35,000 a month

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