About the role
As a Customer Support Associate, you will play a vital role in ensuring customer satisfaction by addressing inquiries and providing product information. This entry-level position involves handling calls, emails, and chat inquiries with professionalism and a positive attitude.
Ideal candidates are those who are passionate about customer service and eager to begin their careers in the telecommunications industry. Comprehensive training will be provided to help you develop the necessary skills for success.
Our client fosters a supportive environment that encourages learning and growth, making this temporary role an excellent opportunity to gain experience in customer engagement and communication.
What you'll do
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer complaints professionally.
- Document customer interactions accurately.
What you'll need
- High school diploma or equivalent.
- Strong verbal communication skills.
- Customer service orientation.
Skills
Good to have
Benefits
- Training and development opportunities.
- Flexible working hours.
- Performance incentives.
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