About the role
Our client is seeking a Customer Support Executive in Bhubaneswar to provide exceptional service to customers. In this role, you will handle inquiries, resolve issues, and ensure a seamless experience for clients. Strong communication skills are essential as you engage with customers and assist them with their telecommunications needs.
This position is ideal for individuals who thrive in a dynamic environment and are passionate about delivering outstanding customer service. The hiring company offers ongoing training and support to help you excel in your role and develop your career further.
What you'll do
- Assist customers with inquiries and service requests
- Resolve customer complaints efficiently and effectively
- Maintain detailed records of customer interactions
- Provide accurate product and service information
What you'll need
- Bachelor's degree or equivalent experience
- Strong communication skills
- Ability to work in a fast-paced environment
Skills
Excellent verbal and written communication
Problem-solving skills
Customer-oriented mindset
Good to have
Familiarity with telecommunications products
Experience with CRM software
Benefits
- Competitive salary and performance bonuses
- Health insurance coverage
- Opportunities for career advancement
Interested in this role?
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide information about our services.
What is the work schedule for this position?
This is a full-time onsite role, with shifts that may vary.
Is there any specific experience required?
A minimum of 1 year of experience in customer service or a similar field is preferred.
What kind of training will I receive?
You will receive comprehensive training to familiarize yourself with our products and services.
How do I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.
Listing last updated