Customer Support Executive

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹20,000–40,000 a month
Location
Chandigarh, Chandigarh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹17,900–36,000 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Support Executive to provide top-notch support to our telecommunications clients.

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About the role

As a Customer Support Executive, you will be the first point of contact for customer inquiries, providing assistance and troubleshooting issues to ensure a high level of customer satisfaction. Your role requires effective communication skills and the ability to resolve problems efficiently, contributing to a positive customer experience.

Working in a collaborative team environment, you will have the opportunity to enhance your skills and grow within the telecommunications industry. This position is ideal for individuals who are passionate about helping customers and thrive in a dynamic setting.

What you'll do

  • Handle customer inquiries and complaints
  • Troubleshoot service issues
  • Provide information about products and services
  • Maintain detailed records of customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team

Skills

Excellent verbal communication Problem-solving skills Customer service orientation

Good to have

Familiarity with CRM software Experience in telecommunications industry

Benefits

  • Competitive salary
  • Health benefits
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What does the role involve?
You will assist customers with inquiries and troubleshoot issues.
Is there room for growth in this position?
Yes, there are opportunities for advancement within the company.
What qualifications do I need?
Previous customer service experience is preferred but not mandatory.
How do I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹20,000–40,000 a month

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