About the role
In this role, you will handle customer inquiries, resolve issues, and provide product information to ensure a positive shopping experience. You will be the face of the company, assisting customers with their needs both in person and over the phone. This position is perfect for individuals who thrive in a fast-paced environment and enjoy helping others.
Working onsite in Mall Road, Tirupati, you will play a key role in enhancing customer satisfaction and loyalty. Your ability to communicate effectively and resolve problems will be critical to our success.
What you'll do
- Respond to customer inquiries and complaints
- Provide information about products and services
- Assist in processing orders and returns
- Document customer interactions
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer service
- Excellent communication skills
Skills
Good to have
Benefits
- Flexible working hours
- Employee discounts
- Opportunity for career advancement
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