Customer Support Representative

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Representative, providing top-notch service in the telecommunications sector. Perfect for entry-level candidates.

Apply now

About the role

As a Customer Support Representative, you will serve as the first point of contact for customers, assisting them with inquiries and resolving issues related to telecommunications services. Your role will involve providing exceptional support and ensuring that customers feel valued and understood.

We seek candidates with strong communication skills and a positive attitude, who are eager to advocate for customer needs. This position is a great opportunity for recent graduates or individuals looking to kickstart their career in customer service.

With comprehensive training, you will be equipped to deliver top-notch service and have the chance to grow within the company, contributing to our commitment to customer satisfaction.

What you'll do

  • Respond to customer inquiries
  • Resolve customer complaints
  • Provide information on services
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Customer-oriented mindset

Skills

Verbal communication Problem-solving Active listening

Good to have

Technical knowledge of telecommunications Multilingual abilities

Benefits

  • Health benefits
  • Paid training
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What are the primary duties of this role?
You will assist customers with inquiries, resolve issues, and provide information about services.
Is prior experience required?
No, this is an entry-level position suitable for fresh graduates.
What is the salary for this role?
The salary ranges from 25,000 to 40,000 INR monthly.

Listing last updated

Customer Support Representative

₹25,000–40,000 a month

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