About the role
In this role, you will assist customers with their inquiries and issues regarding telecommunications services. You will provide solutions, process orders, and maintain customer records while ensuring a high level of service. This part-time position is perfect for individuals looking to gain experience in customer service while contributing positively to a team environment. Strong communication skills and a problem-solving mindset are essential.
What you'll do
- Respond to customer queries
- Process service requests
- Maintain accurate customer records
- Provide feedback for service improvement
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Strong communication skills
Skills
Communication
Listening
Empathy
Good to have
Familiarity with telecommunications services
Multi-lingual abilities
Benefits
- Flexible hours
- Potential for full-time position
- Training provided
Interested in this role?
It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.
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Questions about this job
What is the working schedule?
The part-time role requires 20-25 hours per week, with flexible scheduling.
Do I need previous experience?
No prior experience is required, but a willingness to learn is a must.
What tools will I be using?
You will be trained on the company’s Customer Relationship Management (CRM) software.
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