About the role
Our client is looking for a dedicated Healthcare Customer Service Representative to join their team in Hyderabad. In this role, you will be responsible for assisting patients with inquiries, managing appointment scheduling, and providing information about healthcare services. Your ability to communicate effectively and empathetically will be essential in ensuring that patients receive the support they need.
As a Healthcare Customer Service Representative, you will also handle patient concerns, resolve issues, and maintain accurate records of interactions. This position requires a strong attention to detail and the ability to work collaboratively with healthcare professionals to enhance patient satisfaction. If you are passionate about helping others and have excellent communication skills, this role could be a great fit for you.
What you'll do
- Assist patients with inquiries
- Manage appointment scheduling
- Provide information about services
What you'll need
- High school diploma or equivalent
- Experience in customer service is a plus
Skills
Good to have
Benefits
- Training provided
- Health benefits
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