About the role
In this role, you will be responsible for troubleshooting hardware and software issues, assisting with network connectivity, and ensuring that all technical requests are addressed promptly. This position suits someone with a passion for technology and a desire to help others solve their IT problems. You will work closely with the IT department to enhance user experience and streamline processes. The team fosters a collaborative environment where your contributions will be valued.
What you'll do
- Troubleshoot hardware and software issues.
- Assist users with network connectivity problems.
- Provide technical support via email, phone, and in-person.
- Document and track technical issues and resolutions.
What you'll need
- Bachelor's degree in Information Technology or a related field.
- 1-3 years of experience in IT support.
- Strong problem-solving skills.
Skills
Technical knowledge of computer systems.
Excellent communication skills.
Customer service orientation.
Good to have
Experience with ticketing systems.
Knowledge of networking.
Benefits
- Health insurance.
- Opportunity for professional development.
- Friendly work environment.
Interested in this role?
It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.
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Questions about this job
What are the primary responsibilities of this role?
You will troubleshoot IT issues, assist with network problems, and ensure user satisfaction.
What qualifications are needed?
A degree in IT or related field and experience in technical support are preferred.
Is this position remote?
No, this is an onsite position in Gandhi Nagar, Bhubaneshwar.
What is the salary range for this role?
The monthly salary ranges from INR 25,000 to INR 40,000.
How do I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.
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