About the role
The IT Support Specialist plays a critical role in maintaining the efficiency of IT systems by diagnosing hardware and software issues. You will provide troubleshooting assistance to internal users and clients, ensuring that all technical problems are resolved promptly.
This position requires excellent communication skills, as you will serve as a liaison between users and the technical team. A strong problem-solving mindset is essential for success in this role.
Our client offers a hybrid work model, allowing you to enjoy the flexibility of working from home and in the office. Join a dedicated team committed to delivering high-quality IT support and enhancing user experiences.
What you'll do
- Diagnose hardware and software issues
- Provide help desk support
- Maintain IT systems
- Collaborate with technical teams
What you'll need
- Bachelor's degree in IT or related field
- 2+ years of experience in IT support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Flexible working hours
- Health benefits
- Professional development opportunities
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