About the role
As an IT Support Specialist, you will play a crucial role in managing hardware and software issues while providing essential support to staff. Your strong technical background and excellent problem-solving skills will be key in troubleshooting issues and ensuring efficient IT operations.
This onsite position requires a proactive approach to identifying potential IT problems before they escalate, allowing you to contribute to maintaining high service levels. You will work closely with end-users, providing training on new systems and assisting with various projects as they arise.
Your expertise will be instrumental in improving overall technology usage within the organization, helping to create a more efficient and productive work environment.
What you'll do
- Provide technical support to staff
- Manage hardware and software installations
- Troubleshoot and resolve IT-related issues
- Maintain IT documentation and user guides
What you'll need
- Bachelor's degree in Computer Science or related field
- 2-5 years of experience in IT support
- Strong troubleshooting and communication skills
Skills
Good to have
Benefits
- Competitive salary and benefits package
- Opportunities for professional development
- Supportive team environment
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