About the role
As a Customer Support Executive, you will be the first point of contact for customer inquiries, providing essential product information and resolving issues effectively. This role requires strong communication skills and a commitment to delivering a customer-first experience.
The ideal candidate is someone who is looking to start their career and is eager to develop professionally in a supportive environment. You will collaborate closely with the support team to enhance customer satisfaction and participate in initiatives aimed at improving service quality.
This part-time hybrid position offers flexible working hours, making it an excellent opportunity for those balancing other commitments while seeking to grow their skills in the telecommunications industry.
What you'll do
- Respond to customer inquiries via phone, email, or chat
- Provide accurate product information and troubleshoot issues
- Document customer interactions and feedback
- Participate in training and development programs
- Collaborate with team members to enhance service quality
What you'll need
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work in a team-oriented environment
Skills
Good to have
Benefits
- Flexible working hours
- Training and development opportunities
- Performance-based incentives
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