About the role
As an IT Support Specialist, you will be the first point of contact for users encountering hardware and software issues. Your primary role will involve troubleshooting technical problems and providing effective solutions that enhance overall productivity across the organization.
Collaboration with the IT team will be essential as you work to maintain the integrity of IT systems. This role is ideal for individuals who possess strong technical skills and a genuine passion for assisting others. You will have the opportunity to work in a hybrid environment, balancing remote and onsite support to address critical IT needs efficiently.
What you'll do
- Provide technical support to end-users.
- Diagnose and troubleshoot hardware and software issues.
- Assist in the maintenance of IT infrastructure.
- Document support processes and resolutions.
What you'll need
- Degree in Information Technology or related field.
- 3-6 years of relevant experience.
- Certifications like CompTIA A+ or Network+ are a plus.
Skills
Strong troubleshooting skills.
Familiarity with Windows and Linux systems.
Excellent communication skills.
Good to have
Knowledge of cloud services.
Experience with remote support tools.
Benefits
- Flexible working environment.
- Opportunity for skill development.
- Health insurance.
Interested in this role?
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Questions about this job
What types of issues will I be handling?
You will assist with hardware/software issues and network connectivity problems.
Is this a full-time position?
No, this is a contract position.
What qualifications do I need?
You need a degree in IT or related field and 3-6 years of experience.
What is the salary range for this role?
The salary ranges from INR 50,000 to INR 80,000 monthly.
Listing last updated