Customer Support Executive

Daily Hirer · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Dhanbad, Jharkhand
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
E-commerce

Join our client as a part-time Customer Support Executive in Dhanbad. This hybrid role is perfect for individuals looking to balance work and other commitments.

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About the role

As a Customer Support Executive, you will serve as the first point of contact for customers, assisting them with inquiries, order tracking, and product information. Your role will involve effectively resolving customer issues and ensuring a positive experience for each client.

This position is ideal for motivated individuals who enjoy engaging with people and possess strong problem-solving skills. You will benefit from a flexible working environment, allowing you to work both from home and in the office.

If you are passionate about delivering exceptional customer service and wish to be part of a dynamic team, we encourage you to apply and join our client in enhancing customer satisfaction.

What you'll do

  • Handle customer inquiries and provide accurate information
  • Resolve customer complaints and issues promptly
  • Maintain a high level of customer satisfaction
  • Document customer interactions for future reference

What you'll need

  • High school diploma or equivalent
  • Previous experience in customer service is a plus
  • Strong communication skills

Skills

Excellent verbal and written communication Ability to handle difficult situations calmly Basic computer skills

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Flexible work hours
  • Opportunity for career growth
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — Daily Hirer never asks candidates for money.

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Questions about this job

What will my main responsibilities be as a Customer Support Executive?
You will assist customers with inquiries, track orders, and resolve issues.
Is this role part-time and hybrid?
Yes, it is a part-time position with a combination of onsite and remote work.
What level of experience is needed for this role?
1 to 3 years of experience in customer support is preferred.
How can I apply for this position?
Click "Apply Now" on this page to apply through Daily Hirer. Daily Hirer is recruiting for this role on behalf of a client employer.
What is the salary range for this position?
The salary is between INR 15,000 and INR 25,000 per month.

Listing last updated

Customer Support Executive

₹15,000–25,000 a month

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